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comment from : AvWkxnfDXYmfIjKZUHmmm. Yep, really rtkciy. I wonder if the customer ordered in an impetuous moment and was looking for a get-out. Hand on heart, I;ve probably done something similar. So I'd suggest anything you can do to encourage the customer to have a cooling-off' period before either of you commits you to creating and them to paying. Then I'd be inclined to give a top-line quote but stress that it may well be cheaper. Be generous in that quote so you can be confident that it almost certainly won't cost *quite* that much, not too high, though, cos then they'll go elsewhere! The feelgood factor when you've completed the pice and it's cheaper than expected even marginally will work wonders, I suspect.Short of giving fixed quotes and committing to making stuff for customers, some of which won't then get picked up, I think you have to go for a very business-like commission scenario but that's complex and may alienate many At the end of the day, what have you lost? And will she go away and recommend you? And does it happen often, or is it just the price you pay for the kind of business you want to be? Maybe think about what your business values are and work out your protocol from there .?Sorry I've waffled but I hope it's of some use |
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Hang on to it! This post makes me a little teary because we’ve lost 4 baby bracelets so far. I have 3 girls, all of which actually wore their tiny newborn monogrammed cuff bracelets and then they all randomly disappeared. I bought Madeline a toddler version; she lost that, too. Someday I’ll probably replace the bitty ones for the baby boxes but they won’t be all banged up from use! (oh well)It’s gorgeous. So is she. auto insurance auto insurance quotes